Privacy Policy

Introduction

Welcome to Al Ain Al Dahabia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of Dubai, United Arab Emirates (UAE). We are committed to safeguarding your privacy and ensuring the security of your personal data.

Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to:
• When you visit our website, interact with our online services, or use our mobile applications.
• When you contact us via phone, email, or social media platforms.
• When you participate in surveys, promotions, or events organized by us. 

The types of personal information we may collect include:

• Contact details (e.g., name, address, email address, phone number).
• Payment information (e.g., credit card details).
• Demographic information (e.g., age, gender).
• Information relevant to customer inquiries or feedback. 

Use of Personal Information

We use the personal information we collect for the following purposes:
• To provide and deliver products or services you request.
• To process transactions and payments.
• To communicate with you, including responding to inquiries and providing customer support.
• To send you promotional materials, newsletters, or marketing communications (where permitted by law).
• To improve our products, services, and customer experience.
• To comply with legal obligations and regulations. 

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:
• Service Providers: We may engage third-party service providers to assist us in providing and managing our products and services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
• Legal Compliance: We may disclose personal information when required by law, regulatory authorities, or legal proceedings.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, subject to confidentiality agreements. 

Security of Personal Information

We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:
• Access and request a copy of your personal information.
• Correct or update your personal information.
• Request deletion of your personal information, subject to legal requirements.
• Object to the processing of your personal information.
• Withdraw consent for processing personal information where applicable.
To exercise these rights or inquire about our privacy practices, please contact us using the contact details provided below. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at:
Al Ain AL Dahabia Electrical Fittings Trading Co. LLC Dubai,
Al Aweer, Ras Al Khor, Dubai.
info@alaintrade.me | +971 54 47 81 407 

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